Worst Delivery Company for Second Year Running? Yes, it’s Yodel!

Sorry for the huge delay in posting this, but the MoneySavingExpert.com annual delivery service survey once again rated Yodel as the worst of the bunch last year.

MoneySavingExpert.com

9,000 website users responded to the survey, with a massive 58% of Yodel customers saying they had a BAD experience. Hey – it’s not quite as bad as the previous year where 71% of customers rated them as BAD.

Martin Lewis who founded the site makes an excellent point that most customers of online retailers have no choice over who they use for delivery. “It’s time we put pressure on retailers to stop inflicting this type of delivery on us. Any customer who has an abominable delivery service should complain to the retailer and ask them to justify why they use firms with such dire reputations. Ultimately though, until we vote with our pockets and stop using firms that employ poor delivery agencies, that won’t happen.”

Source: http://www.theguardian.com/money/2014/jan/10/yodel-worst-parcel-delivery

Memorial Poppies Arrive Smashed – Delivery by Yodel

Dozens of customers who bought the ceramic poppies that were planted at the Tower of London have been left heartbroken after Yodel delivered them smashed. People who bought them for £25 each to commemorate family members and loved ones who gave their lives during The First World War have been left with shattered chunks and disappointment.

Read the full story at the DailyMail.

You can also see the CCTV video below of one being ‘delivered’ by Yodel by throwing it 25 feet over a garden gate. Nice.